Susan Jones

Susan Jones

Susan Jones

Higher Education and Student Affairs

Areas of Expertise

  • service-learning
  • intersectionality
  • college student identity development
  • qualitative methodologies


  • MEd, Higher Education and Student Affairs Administration at the University of Vermont
  • PhD, College Student Personnel Administration from the Counseling and Personnel Services Department at the University of Maryland
  • BA, Sociology from Saint Lawrence University

Dr. Susan Robb Jones is Professor and Program Director in the Higher Education and Student Affairs program at The Ohio State University. She has published numerous journal articles and book chapters addressing areas such as intersectionality and multiple dimensions of identity development, college student development, and service-learning. She is the co-author (with Dr. Elisa S. Abes) of a book titled Identity Development of College Students (Jossey-Bass, 2013). She and two colleagues (Drs. Vasti Torres and Jan Arminio) published a book entitled Negotiating the Complexities of Qualitative Research: Fundamental Elements and Issues (Routledge, 2006) with the 2nd edition published in 2013. Jones is one of the co-editors (Schuh, Jones, & Harper) of the 5th edition of Student Services: A Handbook for the Profession (Jossey-Bass, 2011), arguably the leading text book for graduate programs in higher education and student affairs. 

Dr. Jones is the recipient of several prestigious awards including the Thomas M. Magoon Distinguished Alumni Award (2012) and the Outstanding Scholar Award (2011), both from the University of Maryland; NASPA’s Robert H. Shaffer Award for Academic Excellence as a Graduate Faculty Member (2010); The Ohio State University Alumni Award for Distinguished Teaching (2002); ACPA’s Emerging Scholar (2001) and Senior Scholar (2009) awards and Diamond Honoree for significant contributions to higher education and student affairs (2005). In student affairs practice, Dr. Jones served as Dean of Students at Trinity College of Vermont from 1989-1992.